Module 2

Speaking Truth to Power

Module length: 90 min

Study time: 3 hr

Accelerator Short Course: Available

Master Mentors explore how to navigate the impossible or impassable corner, where there are no easy answers and where your role requires you to tell your superiors that, in your professional opinion, the options to achieve their goals are slim or costly. In other words, what are the best ways to tell them what they may not want to hear?


  • Cassie Doyle has served as a senior executive with all three orders of government in Canada, including as deputy minister with the governments of Canada and British Columbia. She holds a number of director positions including the Chair of the Canada Energy Regulator as well as a Director of the Institute of Research on Public Policy and the Fraser Basin Council.

    ​Cassie represented Canada as Consul General in San Francisco and served as Canada’s deputy minister of Natural Resources and as associate deputy minister of Environment Canada. Prior to joining the federal government, Ms. Doyle held a number of leadership positions with the British Columbia government, including CEO of the BC Assets and Land Corporation, deputy minister of Environment, Lands and Parks, and Housing and Consumer Services. Cassie started her career with the City of Ottawa, working in social housing and urban development.

    Cassie holds a master’s degree in social policy and administration from Carleton University and a bachelor’s degree in sociology from the University of Victoria. She has served as a director with the Alberta Energy Regulator, the Atomic Energy Corporation of Canada, the boards of the United Way in both Ottawa and San Francisco and chaired the board of Oxfam Canada.


  • James Moore served as Canada’s Minister of Industry, Minister of Canadian Heritage & Official Languages, Secretary of State for the Asia Pacific Gateway and Minister for the 2010 Olympics. He served as the Senior Regional Minister for the province of British Columbia, he was also Chair of the Cabinet Committee on Economic Prosperity and Vice Chair of the Operations and Social Affairs Cabinet Committees.

    James has earned an outstanding reputation over his years spent in government, most notably as Minister of Industry from 2013 to 2015, where he oversaw a wide range of Canada’s public policy decisions and led a team responsible for the Canada Space Agency, the Canada Tourism Commission, the Business Development Bank of Canada, Statistics Canada, the National Research Council of Canada, the Canadian Radio-television & Telecommunications Commission (CRTC), the Canada Foundation for Innovation and more.

    A Member of Parliament for 15 years, James is the youngest Member of Parliament and Cabinet Minister in British Columbia’s history, the youngest Regional Minister in Canadian history and the third youngest Cabinet Minister in Canadian history. He has been named "One of the 50 Most Important People in Canada" by Macleans magazine, “One of Vancouver’s 50 Most Powerful” by Vancouver Magazine, and “One of the Top 25 People in the Capital” by the HillTimes newspaper.

    He is a past member of the Trilateral Commission and was named a Young Global Leader by the World Economic Forum. Fluently bilingual in french & english, James holds a Bachelor’s Degree from the University of Northern B.C. and a Master’s Degree from the University of Saskatchewan.

    In 2015, James joined the international law firm Dentons as a Senior Business Advisor, working out of the firm’s Vancouver office. He advises clients on matters related to public affairs, regulator matters and policy challenges.

    On May 27, 2016 James was officially installed as Chancellor of the University of Northern British Columbia. As Chancellor, he sits on the Board of Governors and Senate of the University.

    In August 2017, James was named to the North American Free Trade Agreement (NAFTA) Council by Global Affairs Minister Chrystia Freeland to support the Government of Canada in the renegotiation of NAFTA with the United States and Mexico.


  • Carol Bellringer is the President & CEO of the Canadian Audit and Accountability Foundation, which is dedicated to advancing public sector performance audit, oversight, and accountability in Canada and internationally.

    Carol possesses an extensive background in conducting financial statement audits, performance audits and investigations from her previous experience as the Auditor General for the provinces of British Columbia and Manitoba. She has also held management positions with KPMG in Montreal, Toronto, and Winnipeg, the City of Winnipeg (City Auditor), and at the University of Manitoba (Director of Private Funding). Carol has served on several boards in the public and private sectors, including the International Federation of Accountants, Manitoba Hydro, the Winnipeg Symphony Orchestra and CCAF-FCVI Inc. Currently, she is a member of the Canadian Auditing and Assurance Standards Oversight Council.

    A Chartered Professional Accountant (CPA), Ms. Bellringer holds a Bachelor of Commerce from Concordia University and an MBA from the Warsaw School of Economics, L'Université du Québec à Montréal. She also was named a Fellow of the Chartered Accountants of Manitoba in 2006 in recognition of her contributions to the community, and a Fellow CPA in B.C. in 2016.

Core concepts

Sharing bad news

Ways in which difficult or unpopular decisions can be presented to a Mayor, Council, Minister, DM or CAO.

Creating a safe environment for staff

Creating an environment where staff at all levels can share the information they need to share with their colleagues and superiors.

Managing up

Working with a difficult Mayor, Councillor, Minister, DM or CAO.

Building rapport

Developing trust with the Minister/Mayor and their staff.